Terms of Service

1. These terms

These terms form a binding agreement between Get Orion AI AB, registration number 559391-9961, of Huskvarnavägen 82, 554 66 Jönköping, Sweden, and the party that opens an account for the oriiion service. In these terms, "we" and "us" mean Get Orion AI AB, and "you" means that party. They take effect when you create an account or first use the service, whichever is earlier.

The service is provided for business purposes only. It is not offered to consumers, and consumer protection legislation, including the right of withdrawal under distance selling rules, does not apply. By opening an account you confirm that you are acting in the course of a trade, business, craft or profession, that you are at least 18 years old, and that you have authority to bind the party you are acting for.

We may amend these terms. Where an amendment materially affects your rights or obligations, we will give notice by email or through the service at least 30 days before it takes effect. If you do not accept the amendment, you may terminate before it takes effect and receive a refund of fees paid in advance for the period after termination. Continuing to use the service after the effective date constitutes acceptance.

2. The service

oriiion is a platform that uses artificial intelligence to plan, produce and publish marketing content. Depending on your plan and configuration it may include:

• Generation of captions, scripts, articles, images and video.
• Planning and scheduling of publication.
• Publication to social and commerce accounts that you connect.
• Retrieval and answering of comments, messages and reviews from connected accounts.
• Presentation of engagement and audience statistics reported by connected platforms.
• Creation and management of advertising campaigns, where you enable that feature.
• An assistant reachable through the web application, the mobile application, messaging channels, text message and telephone.

We may change, add to or withdraw features. Where we withdraw a feature that is material to your use and do not offer an equivalent, you may terminate and receive a refund of fees paid in advance for the period after termination. We will give reasonable notice of a withdrawal that we expect to be material.

3. Your account

You need an account to use the service. You are responsible for everything done through your account, whether or not you authorised it, except to the extent it results from our own breach of these terms.

You agree to:

• Provide accurate and current information when registering and keep it up to date.
• Keep your sign-in credentials confidential and use a password that you do not use elsewhere.
• Notify us at support@oriiion.ai without delay if you become aware of unauthorised access to your account.
• Not share credentials with a third party or let another person use your individual account.
• Ensure that anyone you give access to your account complies with these terms.

You may delete your account at any time from the settings area. Deletion ends access immediately and erases your content after 30 days. Deleting the account does not by itself cancel a paid subscription or discharge fees already due; cancellation is dealt with in section 4.

4. Fees, payment and term

Fees are those shown at the time you subscribe. Unless stated otherwise, prices are exclusive of value added tax, which is added at the applicable rate. Payment is taken through our payment provider, and by subscribing you authorise recurring charges to the payment method you provide.

Subscriptions renew automatically for successive periods of the same length until cancelled. You may cancel at any time with effect from the end of the current period. Cancellation takes effect at the end of the paid period and the service remains available until then.

Fees paid are not refundable except where these terms expressly provide otherwise or where a refund is required by law. We do not refund for periods in which the service was available but unused.

Where you use advertising features, amounts you allocate to advertising spend are separate from subscription fees. Advertising spend is paid to the advertising platform, and any service fee we charge on it is shown before you commit the spend. We are not responsible for the performance of advertising or for a platform's decision to reject, pause or remove a campaign.

We may change our fees. A change takes effect at the start of your next renewal period, and we will give notice at least 30 days beforehand. If you do not accept a fee change, you may cancel before the renewal date.

5. Your content

You retain all rights in the material you submit to the service. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt and transmit that material, and to disclose it to the providers listed on our sub-processor page, in each case only as necessary to provide the service to you and to publish where you instruct publication. The licence ends when the material is deleted, save for copies retained in backups until they expire.

You are responsible for the material you submit. You confirm that you hold the necessary rights and permissions, including any permission required from a person depicted or described, and that the material does not infringe the rights of a third party or breach applicable law.

Where you upload material to the service, you are responsible for its origin and for any disclosure it requires. We do not inspect uploaded files and cannot determine whether material you supply was artificially generated elsewhere, so we make no representation about it and accept no responsibility for the labelling of material you did not generate through the service. Uploaded material is treated as authentic unless you indicate otherwise. The service provides a control in your gallery allowing you to mark such material as artificially generated, and where you do so we forward that indication to those platforms that accept it. Whether to use that control, and whether the resulting disclosure is adequate in your market, remain your decisions.

We do not use your content to train artificial intelligence models. Where a supplier's terms permit us to elect that your content is not used for their model training, we make that election.

6. Generated output

As between you and us, you own the output generated for you through the service, to the extent that ownership is capable of arising. You are free to use, modify and publish it.

Output produced by artificial intelligence is not unique. Comparable prompts can produce comparable output for another user, and we make no representation that output is original or that it can be protected as your intellectual property. In several jurisdictions material generated without sufficient human authorship does not attract copyright at all.

Output may be inaccurate, may resemble existing works, and may contain statements about identifiable people that are untrue. You are responsible for reviewing output before you use or publish it. Section 12 sets out the limits of our liability in this respect.

7. Artificial intelligence

The service relies on artificial intelligence models supplied by third parties. Material you submit is transmitted to those suppliers so that they can perform the generation or analysis you have requested.

Where you publish artificially generated or manipulated image, audio or video content that appreciably resembles real people, objects, places or events and would falsely appear authentic, you are required to disclose that it is artificially generated. That obligation falls on you as the publisher.

You must not use the service for any practice prohibited by Regulation (EU) 2024/1689, including manipulation likely to cause significant harm, exploitation of vulnerability, emotion inference in the workplace or in education, and social scoring of individuals.

Further detail on how artificial intelligence is used, and on the disclosures required, is set out on our AI transparency page.

8. Acceptable use

You must not use the service, and must not permit anyone else to use it, to do any of the following:

• Produce or publish material that is unlawful in the market in which it is published, including material that is defamatory, harassing or that incites violence or hatred.
• Infringe the intellectual property rights, trade marks, privacy rights or other rights of a third party.
• Impersonate a real person or organisation without their authorisation, or present generated material as a genuine recording of a real event.
• Create sexual or intimate imagery of an identifiable person, or any sexual material depicting a minor.
• Produce advertising that is misleading, that makes claims that cannot be substantiated, or that breaches applicable marketing law.
• Send unsolicited commercial messages, or send messages to recipients who have not given a lawful basis for contact.
• Extract data from the service by automated means beyond the interfaces we provide, or use the service to circumvent the terms or technical restrictions of a connected platform.
• Attempt to gain unauthorised access to the service, to another account, or to a system connected to it, or interfere with its operation.
• Resell, sublicense or make the service available to a third party as a service of your own, except under a written agreement with us permitting it.
• Carry out any practice prohibited under section 7(c).

You must also comply with the terms of every platform you connect. Those terms are between you and the platform, and a platform may suspend or close your account with it for a breach that we cannot prevent or remedy.

9. Connected platforms

The service works with accounts you hold with third parties. Those platforms are independent of us. We do not control their availability, their interfaces, their content policies or their decisions about your account, and their acts and omissions are not within our responsibility.

A platform may change or withdraw the interface the service relies on, with or without notice. Where that removes a feature, section 2 applies. We are not liable for a failure to publish, or for the loss of a connection, caused by a change made by a platform, by a credential expiring, or by a platform suspending your account.

You are responsible for maintaining your own accounts with those platforms and for the content published to them, including content published through the service at your instruction or on a schedule you set.

10. Availability and support

We aim to keep the service available at all times but do not guarantee uninterrupted availability. We may suspend access for maintenance, and will give advance notice of planned maintenance where reasonably practicable.

We have not agreed a service level with you unless we have done so in a separate written agreement signed by us. Where no such agreement exists, no service credit or other remedy arises from unavailability beyond the rights set out in these terms.

Support is provided by email at support@oriiion.ai during Swedish business hours. We aim to acknowledge requests within one business day.

11. Suspension and termination

You may terminate at any time by cancelling your subscription or deleting your account, in each case as described in sections 3 and 4.

We may suspend or terminate your access with immediate effect if you materially breach these terms, if you fail to pay a fee when due and do not remedy that within 14 days of written notice, if your use exposes us or another user to legal or security risk, or if we are required to do so by law or by a platform on which the service depends. Where the circumstances allow, we will give notice and an opportunity to remedy first.

On termination your right to use the service ends. You may export your data before termination takes effect, and for 30 days afterwards on request. Provisions which by their nature are intended to survive termination do so, including sections 5, 6, 8, 12, 14 and 15.

12. Warranties and liability

The service is provided as it is and as available. To the fullest extent permitted by law, we exclude all warranties, conditions and terms implied by statute or common law, including as to satisfactory quality, fitness for a particular purpose and non-infringement. In particular we do not warrant that generated output is accurate, original, lawful in your market, or fit for any purpose, and we do not warrant any commercial result from using the service.

We are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of business or goodwill, loss of data, or any indirect or consequential loss, however arising and whether or not foreseeable.

Our total liability arising out of or in connection with these terms, whether in contract, tort including negligence, or otherwise, is limited in aggregate to the fees you paid us in the twelve months immediately before the event giving rise to the claim. Where more than one claim arises, the limit applies to all of them taken together.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that cannot be excluded or limited under Swedish law.

13. Data protection

Each party complies with the data protection legislation applicable to it. Where we process personal data for which you are the controller, we do so as your processor.

The applicable terms are set out in our data processing agreement and information about our own processing is set out in our privacy policy.

14. Indemnity

You will indemnify us against any claim brought by a third party, and against any loss, damage, cost or expense we reasonably incur as a result, arising from material you submit or publish through the service, from your breach of section 8, or from your breach of the terms of a connected platform.

We will notify you of any such claim without undue delay, will not settle it without your consent where that consent is not unreasonably withheld, and will give you reasonable assistance in dealing with it at your cost.

15. General

These terms, together with the documents they refer to, constitute the entire agreement between the parties in relation to the service and replace any earlier understanding. Neither party relies on any statement not set out in them, save that nothing excludes liability for fraudulent misrepresentation.

You may not assign or transfer these terms without our written consent. We may assign them to a company that acquires our business or the part of it to which the service relates. If a provision is held unenforceable, the remainder continues in effect. A failure to enforce a provision is not a waiver of it.

These terms are governed by Swedish law, without regard to its conflict of law rules. The parties submit to the exclusive jurisdiction of the Swedish courts, with Jönköpings tingsrätt as the court of first instance.

16. Contact